FREQUENTLY ASKED QUESTIONS

If you can't find your question, feel free to reach out to us for assistance. You can contact us via the contact form located at the bottom. Alternatively, you can reach us via email at houseofpangaea@gmail.com

PRINTS

Can I frame these prints myself?

Certainly! We offer unframed prints, allowing you to personalize the final look and feel of your artwork. Simply select "no frame" when adding the piece to your basket.

Can I customize the frame for a fee?

Currently, we only offer custom framing for customers in Singapore. Reach out to us via the contact page to get a custom-sized frame.

What materials are your frames made from?

All our frames are crafted from wood and assembled by hand for each individual piece.

Are your prints glossy or matte?

All our prints are produced on premium artist-grade paper, boasting exceptional color and gallery-like quality.

Returns & Cancellations

What is your return policy?

Since each piece is custom printed, mounted, and framed specifically for you, we are unable to accept returns.

Can I exchange my piece for a different size?

All sales are final, and we cannot accept returns or exchanges as each piece is custom-made to order.

Can I cancel or change my order?

Cancellations and order changes must be made within 2 hours of the original purchase. Once the framing process begins, we are unable to make adjustments.

Work with Us

Do you offer a trade program?

Absolutely! We collaborate closely with interior design and hospitality groups. Please reach out to us if you're interested in working together.

How can I submit my portfolio?

Our curators review new artist submissions monthly. Please send a PDF with five image selects from your portfolio, representing suitable additions to our collection, using the "contact us" page.